End-to-End Services

We Don't Just Sell.
We Partner.

From the first conversation to years of ongoing support — Amax Tech is your complete healthcare technology partner, not just a vendor.

Implementation & Deployment

End-to-end hospital IT implementation. From site survey and planning to go-live and staff training — we handle everything.

  • Site assessment & infrastructure audit
  • Hardware procurement & installation
  • Software deployment & configuration
  • Network setup & cabling
  • Staff training & onboarding
  • Go-live support & handholding

Annual Maintenance Contract (AMC)

Keep your hospital IT running at peak performance with our comprehensive AMC — hardware and software covered.

  • Preventive maintenance schedules
  • Hardware repair & replacement
  • Software updates & patches
  • Remote monitoring & alerts
  • On-site engineer visits
  • Priority support SLA

24/7 Technical Support

Round-the-clock support via phone, email, remote access, and on-site visits. Your hospital never stops — neither do we.

  • 24/7 helpdesk (phone + email)
  • Remote desktop support
  • 4-hour on-site response
  • Dedicated account manager
  • Escalation matrix
  • SLA-backed resolution

Custom Software Development

Bespoke healthcare software development — from patient portals to custom EHR modules, built exactly to your workflow.

  • Custom module development
  • API integration with existing systems
  • Mobile app development (iOS & Android)
  • Patient portal development
  • Insurance & TPA integrations
  • HL7 / FHIR compliance

Healthcare IT Consulting

Strategic consulting to help hospitals plan, budget, and execute their digital transformation journey with confidence.

  • IT strategy & roadmap planning
  • Vendor evaluation & selection
  • Budget & ROI analysis
  • Compliance consulting
  • Technology upgrade planning
  • Digital transformation advisory

IT Infrastructure & Security

Hospital-grade network infrastructure, servers, cybersecurity, and data backup — ensuring compliance and continuity.

  • Server setup & virtualization
  • Structured cabling (LAN/WAN)
  • Cybersecurity & firewall setup
  • Data backup & disaster recovery
  • Cloud migration
  • HIPAA & healthcare data compliance
How We Work

Our Delivery Process

A structured, transparent 6-step process that ensures successful delivery every time.

01
01

Discovery & Assessment

We visit your hospital, assess current infrastructure, understand workflows, and identify gaps.

02
02

Solution Design

Our team designs a tailored solution roadmap — hardware, software, and implementation plan.

03
03

Proposal & Approval

Detailed proposal with timeline, pricing, and SLAs. Transparent, no-surprise contracts.

04
04

Implementation

Phased deployment minimizes disruption. We work around your hospital's schedule.

05
05

Training & Go-Live

Full staff training program. Dedicated go-live support team. Zero downtime policy.

06
06

Ongoing Support

AMC, helpdesk, updates, and growth support — we're your long-term technology partner.

Let's Build Your Digital Hospital

Talk to our healthcare IT consultants today. Free assessment, no obligation.